A little help, when you need it.
A question about a puzzle, purchase, or missing progress? Start here.
Write to the developer
huibinwupro@gmail.comHuibin Wu · Stretch Cat
Please include your app version, iPhone model, iOS version, and puzzle number. Screenshots can help; hide personal details first. We never need your password or card information.
Can I download the game yet?
Yes. Download Stretch Cat on the App Store. Available in the US, Canada, UK, Australia, New Zealand, Japan, Hong Kong and Taiwan for iPhone with iOS 17 or later. Version 1.0.0 is live; the optional-ad update 1.0.1 is in preparation.
What does the one-time purchase include?
The full game includes all 400 puzzles and the extra cats Toffee and Cloud. Luna and 20 curated trial puzzles are free. The US price is $1.99, with no subscription. The Apple purchase confirmation shows the actual price in your region.
How do I restore my purchase?
Open the full-game purchase screen and select Restore Purchases. Use the same Apple Account you used to buy the game and connect to the internet. This restores paid levels and cats, not local puzzle progress or ad-earned unlocks. If access is still missing, email us. For refund requests, visit Apple’s Report a Problem page.
How do rewarded ads unlock puzzles?
The live 1.0.0 release has no ads. In the upcoming 1.0.1 update, finish all open puzzles, then choose a rewarded ad for 10 more. Finish that group to continue. A completed-ad reward is required; closing early or a load failure grants nothing. Ads unlock puzzles only; extra cats require the full game. Full-game owners have no ad offers.
Will progress follow me to another phone?
Progress and ad-earned unlocks are stored locally, with no game-account cloud sync. Deleting app data or changing devices can lose those records. Your full-game purchase can be restored with the original Apple Account. Restore Purchases is not a save-game backup.
What if I get stuck?
Swipe in the opposite direction to retract the last stretch, or restart the puzzle. After repeated failures, a longer thinking period, or a low score, a solution demo becomes available. It explains the route without counting as a normal scored win.
How is my privacy protected?
Saves stay on your device, and no game account is needed. The first release has no ads or tracking. Read our privacy policy for details.